SHIPPING POLICY

How your delivery date is calculated is by your orders longest lead-time. Let's say you ordered broccoli which takes 7 days until harvest and radish which takes 10 days, then the delivery date would be in 10 days. To avoid waiting for your greens in the future subscribe weekly, biweekly or monthly and receive 10% off! *EXCEPTION - We are growing microgreens on a weekly basis for other customers, so if there are extra greens available that would fulfill your order your lead-time may be cut in half. This is why we send you a follow-up email confirming the delivery date. For more information go to our How it Works page or contact us at service@valleymicrogreen.com!

RETURN POLICY

We do not accept returns for our food products, although there are certain situations where full or partial refunds are granted:

 

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

 

If you are approved for a refund, a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

 

Late or missing refunds

 

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at service@valleymicrogreen.com.

 

Exchanges

 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@valleymicrogreen.com.

 

PAYMENT METHOD

We except all major credit and debit card payments through our secure site! Check out our Privacy Policy page for more info.

WHOLESALE INQUIRIES

If you are interested in selling our delicious microgreens then please send a message through our contact us form!